Quality Process

Quality processes at Appshiner gives life cycle wise details to different roles in the organization. The project management and engineering processes are automated using tools and the dashboards for each individual role ensures the process effectiveness at all levels.

The customers have their customized views as part of these dashboards, where they can view online real time status of their projects.

Project Management Processes :

Quality Process Appshiner
  • Requirements Gathering
  • Process Adherence through automated work flows
  • Real-Time Visibility
  • Project Control
  • Manage all Project Management Processes
  • Quantitative Project Management through Real-Time Data
  • Risk Management using Failure Mode and Effects Analysis (FMEA)

Processes compliant with:

  • ISO 9001:2008 Standards
  • Process Asset Library
  • Measurement Repository
  • Reusable Components
  • Role Based Training
  • Online Feedback System

Support Processes

  • Quality Assurance
  • Configuration Management
  • Causal Analysis
  • Defect Analysis using orthogonal defect classification
  • Decision Analysis and Resolution
  • Measurement & Analysis

Customer Visibility

  • Online Dashboards through Secure Access
  • Real-Time Data on SLAs
  • Roll Up and Drill Down View up to Ticket Level
  • Workflow-Based Features

Quality Certificates - ISO 9001:2008

We laid our Quality Management System in line with ISO Standards taking care of Management, Project, Delivery and Support processes.